This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
Meditika (hereinafter referred to as ‘MED’ or ‘Meditika’ or ‘we’ or ‘us’) is a brand of a company Human Crayon Management Services Pvt. Ltd. registered under the Companies Act, 1956. MEDITIKA is a registered trademark of Human Crayon Management Services Pvt Ltd. The office of MEDITIKA is at 247C, Third Floor, Prakash Mohalla, East of Kailash, New Delhi 110 065.
MEDITIKA offers a technology platform for connecting Customers, both offline and on-line through our connecting numbers, www.meditika.com and Mobile Application MEDITIKA available on iOS, Windows & Andriod platforms. MEDITIKA’s Technology platform is an enabling platform for a consumer to connect with a third party, independent valid permit holder pharmacist or pharmacist operators known as The Pharmacist Service Provider hereinafter referred as PSP. Once PSP accepts a request, customer is notified with the details of PSP through sms or Mobile application. MEDITIKA shall do all the reasonable efforts to connect you with a PSP & the services are subject to the availability of PSPs in or around your location at the moment of your request for Pharmacist services.
By using the connecting numbers, the website and/or Mobile Application or user of the service through the CC, you hereby acknowledges that MED (MEDITIKA) is not a Pharmacist services provider.
It is up to the PSP to offer pharmacist services, which may be requested through the use of the connecting number, Website, Application or CC. MEDITIKA only acts an intermediary between Customer and the PSP.
The user has to note that PSP is your service provider and therefore it is subjected to the contract between YOU (Customer) and the PSP. MEDITIKA shall never be a party to such contract.
User(s) means any individual or business entity/organization that legally operates in India or in other countries, uses and has the right to use the Services provided by MEDITIKA. Our Services are available only to those individuals or companies who can form legally binding contracts under the applicable law. Therefore, user(s) must not be a minor as per Indian Law; i.e. user(s) must be at least 18 years of age to be eligible to use our Services.
MEDITIKA advises its users that while accessing the web site/ the application, they must follow/abide by the related laws. MEDITIKA is not responsible for the possible consequences caused by your behavior during use of web site/application. MEDITIKA at all the times reserves the right to deny service/s.
USER ACCOUNTS, OFFERS AND PROMOTIONS
MEDITIKA collects general user data including name, email ID, contact details etc. to facilitate services.
It is assumed that all information collected from the user is Correct & Accurate. Misuse and misrepresentation of identity or contact details will lead to automated termination of services or the use of the platform without prior notice to such users.
User accounts bearing contact number and email IDs are created and owned by MEDITIKA. Any promotional discounts, offers and reward points in the form of MEDITIKA Money accumulated can be revoked without prior notice in the event of suspicious account activity or malafide intent of the user. In the case where the system is unable to establish unique identity of the user against a valid mobile number or e-mail ID, the account shall be indefinitely suspended. MEDITIKA reserves the full discretion to suspend a user's account in the above event and does not have the liability to share any account information whatsoever.
You are advised to provide accurate information to MEDITIKA. MEDITIKA can verify the information that you have provided and choose to refuse the service or use of the Application / the Website without providing reasons.
By using the Application or Website you agree to:
In addition to other reasons mentioned under the Termination clause below, MEDITIKA reserves the right to immediately terminate the Service and the use of the Application should you not comply with any of the above rules.
Without prejudice to the above, the Company makes no representation or warranty that:
The Company shall be entitled to add to, vary or amend any or all these terms and conditions at any time and the Customer shall be bound by such addition, variation or amendment once such addition, variation or amendment are incorporated into these terms and conditions at Company's website at www.MEDITIKA.com or the Application on the date that Company may indicate that such addition, variation or amendment is to come into effect.
MEDITIKA is the sole owner or lawful licensee of all the rights to the web site and its content. Web site content means its design, layout, text, images, graphics, sound, video etc. The web site content embody trade secrets and intellectual property rights protected under worldwide copyright and other laws. All title, ownership and intellectual property rights in the web site and its content shall remain with MEDITIKA, its affiliates or licensor's of MEDITIKA content, as the case may be.
All rights, not otherwise claimed under this contract or by www.MEDITIKA.com, are hereby reserved. The information contained in this web site is intended, solely to provide general information for the personal use of the reader, who accepts full responsibility for its use. MEDITIKA does not represent or endorse the accuracy or reliability of any information, or advertisements (collectively, the "content") contained on, distributed through, or linked, downloaded or accessed from any of the Services contained on this web site, or the quality of any products, information or other materials displayed, or obtained by you as a result of an advertisement or any other information or offer in or in connection with the Service.
We accept no responsibility for any errors or omissions, or for the results obtained from the use of this information. All information in this web site is provided "AS IS" with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Nothing herein shall to any extent substitute for the independent investigations and the sound technical and business judgment of the user(s). In no event shall MEDITIKA be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to the Service. User(s) of this site must hereby acknowledge that any reliance upon any content shall be at their sole risk.
MEDITIKA reserves the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in any portion of the Service or the website.
All related icons and logos are registered trademarks or trademarks or service marks of MEDITIKA in various jurisdictions and are protected under applicable copyright, trademark and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.
All content on this web site is the copyright of MEDITIKA except the third party content and link to third party web site on our website. Any systematic retrieval of MEDITIKA content to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from MEDITIKA is prohibited.
In addition, use of the content for any purpose not expressly permitted in this Contract is prohibited and may invite legal action. As a condition of your access to and use of MEDITIKA's Services, you agree that you will not use the web site service to infringe the intellectual property rights of others in any way. MEDITIKA reserves the right to terminate the account of a user(s) upon any infringement of the rights of others in conjunction with use of the MEDITIKA service, or if MEDITIKA believes that user(s) conduct is harmful to the interests of MEDITIKA, its affiliates, or other users, or for any other reason in MEDITIKA's sole discretion, with or without cause.
By clicking the ‘I Agree’ button, you consent to conduct transactions and receive communications, notices and information from us electronically, whether sent by e-mail or other electronic means. Electronic communications shall be deemed to have been received by you when we send the electronic communication to the email address / mobile number that as per our records, or when we post the electronic communication on the Application or the Website.
These Terms shall be governed by, and construed in accordance with, the laws of India, without reference to principles of conflicts of law. The parties agree that the courts of Delhi shall have exclusive jurisdiction over any dispute arising from or relating to these Terms, the Application or the Website. You expressly consent to the personal jurisdiction of said courts and waive any objection to such personal jurisdiction based on forums non convenience or any other basis.
These general terms & conditions of offer ("General Offer Terms") shall constitute a legally binding and enforceable contract between the Customer availing the Offer ("Customer(s)/ You/ Your") and Meditika Private Limited ("MEDITIKA"). You are not bound in any way to participate in the Offer. By availing the Offer, You unequivocally accept to be bound by the terms set out below. The participation is voluntary and any purchase or transaction on the MEDITIKA Platform shall be deemed as acceptance of the terms and conditions mentioned herein. These General Offer Terms along with any other offer specific terms as may be issued by MEDITIKA from time to time shall constitute the entire understanding between MEDITIKA and You and these General Offer Terms shall supersede any other offer specific terms in the event of conflict unless such offer specific terms expressly supersede these General Offer Terms.
The customer agrees and acknowledges that the use of the Mobile App/Website is at the sole risk of the customer and that Company disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality and fitness for any purposes are excluded to the fullest extent permitted by law.
The information contained in this Website / Application is for general information purposes only. The information is provided by MEDITIKA and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of MEDITIKA. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the Website / Application up and running smoothly. However, MEDITIKA takes no responsibility for, and will not be liable for, the Website / Application being temporarily unavailable due to technical issues beyond our control.
"User" means a person who has signed up and is registered with MEDITIKA for the use or potential use of the Service. "PSP" means the party having sole responsibility for the Pharmacies service provider / Partner.
When you visit our Website, our website administrators process technical data such as your IP-address, visited webpages, the internet browser you use, your previous/next visited websites and the duration of a visit/session to enable us to deliver the functionalities of the Website. In addition, in certain instances the browser may prompt you for your geo-location to allow us to provide you with an enhanced experience. With this technical data our website administrators can manage the Website, for instance by resolving technical difficulties or improving the accessibility of certain parts of the Website. This way, we ensure that you can (continue to) find the information on the Website in a quick and simple manner.
When you use our APP, we also process technical data such as your IP-address, Device ID or MAC-address, and information about the manufacturer, model, and operating system of your mobile device. We use this data to enable us to deliver the functionalities of the APP, resolve technical difficulties, and provide you with the correct and most up to date version of the APP and to improve the function of the APP.
When you request transportation via your use of the APP, the Website or the CC, we provide your first name or last name to the PSP who accepts your request for Services so that the PSP may contact and find you.
If you have requested a service through the Website, the APP or the CC; from the time that your service request is accepted by the PSP, until it reach your destination, you and the PSP will have the ability to contact each other, via the mobile phone used to request the services. During that time and only if you have consented we will send you sms&PSP info will be available on the APP on your mobile phone to let you know if the PSP is on his way to your location and again when he has arrived at your location.
We may employ third party companies and individuals to facilitate or provide the Service on our behalf, to process payment, provide customer support, provide geo-location information to our PSP, to perform Website-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Website's features) or to assist us in analyzing how our Service is used. These third parties may have access to your personal information only to perform these tasks on our behalf and are contractually bound not to disclose or use it for any other purpose.
MEDITIKA will disclose your personal data to the extent that this is legally required, or necessary for the establishment, exercise or defense of legal claims and legal process; or in the event of an emergency pertaining to your health and/or safety.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable If you would like a copy of the information held on you please write to support@MEDITIKA.com.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us support@MEDITIKA.com as soon as possible. We will promptly correct any information found to be incorrect.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide while visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email and by means of a notice on the Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
These MEDITIKA’s Referral Program terms and conditions are in addition to the service-user terms and conditions. To participate in MEDITIKA’s Referral Program, you must agree to these terms, which become part of the service-user terms and conditions.